Privacy Policy

1. Who We Are

wg8 operates the online gaming and sports betting platform available at wg8.vin. When you create an account, place a bet, or simply browse our site, wg8 acts as the data controller responsible for your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.

If you have questions about this policy at any time, reach us at [email protected]. Our support team is available 24/7 via Live Chat.

2. Data We Collect

wg8 collects personal data only when it is necessary to provide you with a safe and functional service. We group this data into three categories.

Account and Identity Data

• Full name, date of birth, and nationality
• Email address and mobile number
• Username and encrypted password
• KYC documents: National ID Card (NID), Passport, or Driving Licence
• Selfie or live photo submitted during identity verification

Financial Data

• bKash, Nagad, Rocket, Upay, or bank account numbers used for deposits and withdrawals
• Transaction history: deposit amounts, withdrawal requests, and bonus credits
• Payment method type and timestamps

Usage and Technical Data

• IP address, device type, operating system, and browser version
• Pages visited, games played, bet amounts, and session duration
• App version if you use the wg8 Android app
• Geolocation data at the country level (we do not collect precise GPS coordinates)

3. How We Use Your Data

wg8 uses personal data for specific, documented purposes. We do not sell your data to third parties for marketing.

• Account management: creating and maintaining your wg8 account, verifying your identity before the first withdrawal (KYC), and processing password resets.
• Payments: processing deposits via bKash, Nagad, Rocket, Upay, or bank transfer; processing withdrawal requests; and detecting fraud or unusual transactions.
• Game delivery: connecting your session to game providers such as Pragmatic Play, PG Soft, Red Tiger, and JILI so you can play without interruption.
• Bonuses and promotions: calculating your first deposit bonus eligibility, tracking wagering requirements (12x), and crediting daily cashback.
• Responsible gaming: monitoring play patterns to identify problem gambling behaviour and enforcing the 18+ age rule.
• Customer support: responding to your queries via Live Chat or email at [email protected].
• Legal compliance: meeting anti-money laundering (AML) obligations and retaining records as required.

4. Legal Basis for Processing

We process your personal data under the following legal grounds:

• Contract performance: processing is necessary to run your wg8 account and deliver the services you signed up for.
• Legal obligation: KYC verification and AML record-keeping are legally required before allowing withdrawals.
• Legitimate interests: fraud prevention, platform security, and responsible gambling monitoring.
• Consent: for optional marketing emails or push notifications, which you can withdraw at any time from your account settings.

5. Sharing Your Data

wg8 shares data only where necessary and only with trusted parties under strict data-processing agreements:

• Game providers (Pragmatic Play, PG Soft, JDB, FA Chai, Red Tiger, Playtech, JILI): receive your session token to load games. They do not receive your full name or payment details.
• Payment processors (bKash, Nagad, Rocket, Upay, and banking partners): receive transaction data required to move funds.
• KYC/AML service providers: receive copies of your identity documents solely to complete verification within 12 hours of submission.
• Regulatory authorities: we will disclose data when required by a valid legal request or court order.

We never sell, rent, or trade your personal data for advertising purposes.

6. Data Retention

wg8 keeps your account data for as long as your account is active. After you close your account, we retain transaction records and KYC documents for a minimum of five years to comply with financial regulations. Usage logs and session data are deleted after 12 months. You may request deletion of non-mandatory data by contacting [email protected].

7. Your Rights

As a wg8 user, you have the following rights regarding your personal data:

• Access: request a copy of the data wg8 holds about you.
• Correction: ask us to fix inaccurate or incomplete data.
• Deletion: request that we delete data we are not legally required to keep.
• Restriction: ask us to pause processing while a dispute is resolved.
• Portability: receive your account data in a structured, machine-readable format.
• Withdraw consent: opt out of marketing communications at any time.

To exercise any of these rights, email [email protected] with the subject line "Data Request". We respond within 30 days.

8. Cookies and Tracking

wg8.vin uses cookies to keep you logged in, remember your language preference, and measure site performance. We use three types:

• Essential cookies: required for login sessions and security. You cannot opt out of these while using the site.
• Analytics cookies: help us understand which pages and games are most popular. Data is aggregated and anonymous.
• Preference cookies: store your settings, such as odds format or notification preferences.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to play or deposit.

9. Security Measures

wg8 uses SSL/TLS encryption for all data in transit. Account passwords are stored using one-way hashing. Payment data is tokenised and never stored on wg8 servers in plain text. Our infrastructure undergoes regular security audits. If a data breach occurs that affects your rights, we will notify you within 72 hours of becoming aware of it.

10. Minors and Age Verification

wg8 is strictly for users aged 18 and over. During registration and at the KYC stage, we verify your age using your National ID Card, Passport, or Driving Licence. If we discover an account belongs to someone under 18, we will close it immediately, void all winnings, and return the net deposits. We do not knowingly collect data from minors.

11. Changes to This Policy

wg8 may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. When we make a significant change, we will display a notice on the site and, where required, send an email to your registered address. The "Last updated" date at the top of this page always shows when the policy was last revised. Continued use of wg8 after a policy update means you accept the revised terms.

12. Contact Us

If you have any questions about how wg8 handles your data, or if you want to exercise a data right, please get in touch: