wg8 Frequently Asked Questions

Go to wg8 Register and fill in your mobile number, a password, and your full name. Confirm your number with the OTP sent by SMS, then log in. The whole process takes under two minutes on mobile. You must be 18 or older to register.

No. wg8 allows one account per person, per mobile number, and per device. Duplicate accounts are closed and any balance forfeited. If you cannot access your existing account, use the password reset link on the login page or contact support.

You must be at least 18 years old. wg8 verifies age during KYC before approving your first withdrawal. Accounts found to belong to minors are closed immediately.

wg8 accepts bKash, Nagad, Rocket, Upay, and Bank Transfer. All payments are in BDT. The minimum deposit is ৳100. There are no fees charged by wg8 on deposits, though your mobile banking provider may apply its own charges.

Deposits via bKash, Nagad, Rocket, and Upay are credited within 2 minutes. Bank transfers can take longer depending on your bank's processing schedule. If your deposit has not appeared after 15 minutes, take a screenshot of the payment confirmation and send it to Live Chat.

New members receive a 200% bonus on their first deposit, up to ৳25,000. For example: deposit ৳1,000 and your account receives ৳3,000 in total (your ৳1,000 plus ৳2,000 bonus). The bonus is added automatically — no promo code needed.

The bonus amount must be wagered 12× before you can withdraw. So if you receive ৳2,000 in bonus funds, you need to place bets totalling ৳24,000 across qualifying games. The requirement must be met within 7 days of the bonus being credited. Slots and crash games contribute 100%; live casino games contribute at a lower rate — check the promotions page for the full breakdown.

Yes. All active players receive a daily cashback of 1% on net losses from the previous day. The cashback is added to your account each morning and carries no wagering requirement. Higher VIP tiers receive a larger cashback rate — up to 1.8% at Diamond level.

Share your personal referral link with friends. When a friend registers through your link and makes their first qualifying deposit, you both receive ৳100. The bonus is credited within 24 hours of the friend completing their first deposit.

Go to the Withdraw section in your account, choose your payment method (bKash, Nagad, Rocket, Upay, or Bank Transfer), enter the amount, and confirm. The minimum withdrawal is ৳1,000 and the maximum per day is ৳50,000 (higher for VIP tiers). Most withdrawals process within 10 minutes. Your first-ever withdrawal may take up to 1 hour while KYC is verified.

KYC (Know Your Customer) is a one-time identity check required before your first withdrawal. Upload a clear photo or scan of one of these: National ID Card (NID), Passport, or Driving Licence. The review is completed within 12 hours in most cases. Once approved, future withdrawals are not held for KYC again.

Common reasons include: the withdrawal amount is below ৳1,000; the daily limit of ৳50,000 has been reached; active bonus wagering requirements have not been met; or the receiving mobile wallet number does not match the name on your wg8 account. If none of these apply, contact Live Chat with your transaction ID.

wg8 offers over 2,000 games across slots, live casino, card games (including Teen Patti), fishing games, lottery, and crash games. Providers include Pragmatic Play, JILI, PG Soft, JDB, Red Tiger, FA Chai, and Playtech. You can browse the full library in the wg8 Casino section.

RTP stands for Return to Player — the theoretical percentage of wagered money a game pays back over a large number of rounds. For example, a slot with 96.8% RTP returns ৳96.80 for every ৳100 wagered on average. All games on wg8 come from licensed providers that publish their RTP figures. Individual game RTPs are shown on the game card in the casino lobby.

The wg8 app is not on the Google Play Store. Download the APK directly from wg8 App. Before installing, go to your Android Settings › Security and enable "Install from unknown sources" for your browser. The app is version 2.6.4, 58 MB in size, and requires Android 8.0 or higher. It is free to download and install.

Live Chat is available 24/7 — click the chat icon on any page. For non-urgent matters, email [email protected]. Live Chat is faster for account issues like stuck deposits or withdrawal holds.

Use a strong, unique password that you do not use on other sites. Do not share your login details with anyone — wg8 staff will never ask for your password. Enable the two-step login option in your account security settings. If you notice any suspicious activity, change your password immediately and contact support.